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Restaurant sorry over F word bill

BBC NEWS
Last Updated: Tuesday, 19 February 2008, 16:46 GMT

A restaurant owner has apologised after diners had their very own F word experience - without Gordon Ramsay.
Ten friends found the abusive and sexually-explicit message on their bill at Joe Delucci's Italian restaurant in Bird Street, Lichfield, Staffordshire.

Diner Clare Watkin said she thought it was written after they complained about poor service.

The party from Walsall had gone to the restaurant on Friday. Owner Nigel Langsdon has begun an investigation.

Ms Watkin said: "I couldn't believe it. The bill read 'fish cakes', which one of us had for a starter, and it was written right above it - absolutely disgusting language.

"We actually booked the table for 8 o' clock in the evening, by the time they had taken our order it was quarter to nine and we didn't actually receive our food until quarter past 10."

She added: "I'd like a written apology from the restaurant and I'd also like some compensation.

"I think that the way that we've been spoken to is absolutely outrageous."

TV chef Gordon Ramsay's foul-mouthed diatribes on his Channel 4 show The F Word have given viewers an insight into the type of language often used in the restaurant kitchen.

Joe Delucci's owner Mr Langsdon said the message had been meant to be seen only by kitchen staff and he did not know how it ended up as an item on the receipt.

He said: "That shouldn't come out on the bill, so we've got to find out what's gone wrong there.

"But we have apologised unreservedly to the girls concerned and said that they're very welcome to come back and have a free meal and we'd like them to."

He has also offered to donate the bill for their meal to charity.

The cost of the meal came to Ł284.68, including a 10% service charge.


Click to view image: '153796-rudebill.jpg'

Added: Feb-19-2008 
By: e4bannan
In: News
Tags: restaurant, bill, f bomb
Location: Lichfield, Staffordshire, United Kingdom (UK/GB) (load item map)
Marked as: approved
Views: 8855 | Comments: 16 | Votes: 0 | Favorites: 1 | Shared: 1 | Updates: 0 | Times used in channels: 1
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  • Well at least he didnt charge them for that item.

    Posted Feb-19-2008 By 
    quattrone (176.20)

    (2)

  • Rule #4 Don't make Rule #3 Number #1 Like above.

    Posted Feb-19-2008 By 
    tncobra (321.22)  

    (1)

  • obviously they just over reacted to a typo that was easy enough anyone could have made it.

    great post bannan.

    Posted Feb-19-2008 By 
    Dawsopolis (1618.64)  
    Dawsopolis
    Send Message

    (1)

  • There were 8 girls in the party and only one offer for dick sucking, that could be why they are pissed. BTW what is a pricey, upscale I assume, Italian restaurant doing selling chicken wings? Is there a law in the UK that menus must have 20% deep fried content?

    Posted Feb-20-2008 By 
    canucklehead (180.34)  

    (0)

  • Having worked at one time in the food service industry, lord knows, at times there were customers that I wanted to hurl any number of obscene invectives at. Unfortunately, since I could not afford to not have a job, I had to smile and take the abuse. I am thankful that in my present occupation I do not have to deal with customers!

    Posted Feb-19-2008 By 
    soldeed (16.18)  

    (0)

  • she wants compensation?? what a bitch...

    only in America...

    A to the person who wrote that little comment.

    Posted Feb-20-2008 By 
    Pothead420 (64.56)

    (0)

  • quattrone: "Well at least he didnt charge them for that item."
    Best Comment Award 4 You !

    Posted Feb-20-2008 By 
    Cementhead (187.54)

    (0)

  • I think I would have knocked out any remaining teeth this brit had in his mouth.

    Posted Feb-20-2008 By 
    bongabonga99 (119.74)  
    bongabonga99
    Send Message

    (0)

  • wow, i'd be more pissed of about baying almost $30 american for a meatball appetizer than the insult. I'd still raise hell though, lol...for a price like that thats some super crappy service

    Posted Feb-20-2008 By 
    silicosys4 (38.48)  

    (0)

  • ramsey is an ugly cuxt who has been branded by his pr managers to be a bad boy. disregard his fake image-he is a fake little turd.

    Posted Feb-19-2008 By 
    loveoftheloved (26.96)

    (0)

  • Rule #1 Don't piss off people that prepare your food.

    Rules #2 Don't eat the food you complained about.

    Rule #1 Don't ever send food back.

    Posted Feb-19-2008 By 
    tncobra (321.22)  

    (0)

  • 10% service charge with a 90 minute wait for food ? ... in the UK you can legally withold that from the bill for poor service, I'd be asking for that money back ... any other discount is at the discretion of the management.

    I thought the owners comment was funny : " .. meant to be seen only by kitchen staff .. that shouldn't come out on the bill .. " - if that's how the place is run then I would not want to go back for a free meal.

    Posted Feb-19-2008 By 
    trickee66 (104.54)  

    (0)

  • quattrone: "Well at least he didnt charge them for that item."
    I was going to say that.

    Posted Feb-19-2008 By 
    recoprocity (29.30)  

    (0)

  • Ł284.68, including a 10% service charge !!!

    $555.40 !!!

    Must have been one hell of a feast for that price!

    Posted Feb-19-2008 By 
    spadata (893.90)  

    (0)

  • sounds like she deserve it.

    Posted Feb-19-2008 By 
    naddaf24 (651.80)

    (0)