These people drove this car harder in 20 minutes than by me in 3 years.
Audio file is of the Service Manager driving my car like he stole it.
It has approximately 38,777 miles on it. It was taken to get evaluated
because the gears would grind at parking lot speeds and up to 35mph. I
made it clear what the symptoms were. Yet the Service Manager and his
crew took the car for a twenty minute, tire squealing; drive it like you
stole it, all out thrashing. They Launched the car over and over again.
They did high speed low gear decelereactions. When confronted with the
facts and evidence the Fixed Operations Director, REFUSED to acknowledge
any wrong doing. He offered his personal reassessment and if he found
things not in order then he may repair it for free. Or maybe, perhaps
they would let me trade it in. Can you believe this guy?! He is trying
to sell me a car because mine is DAMAGED now!! The BBB was of no help.
And the Chevrolet Customer Assistance Center (CAC) refused to assist.
They stated, "It's a dealership issue." CAC set this up then stepped
away wiping their hands clean. In my book they are just as guilty, bc it
seems that all they wanted to hear was, "customer was at fault." They
plotted their lies about me thrashing the transmission and clutch, while
they were doing just that. Once those story was invalidated by the
recording, CAC hung me out to dry, and stepped away. The service manager
and at least two others drove it like they stole it, so THEY CAN BUY
I suggested, the dealership buy it, repair it, CPO it, sell
it, and then take the difference out ot the offending parties pay.
Previous to this incident, another dealership in Greenville, SC did a
similar thing at 16,000 miles. They gave it back to me damaged, I left,
and ten minutes later it had to be towed back to that dealership.
Accusations flew but no one was man enough to admit it. Sound familiar?
Anyway, the crappy end of the stick was pointed at yours truly. They
supposedly fixed it, but not really. That's when the Chevy customer
assistance center (CAC) called and wanted to know why their survey was
so bad. A prompt explanation of the above described events initiated CAC
to contact the best dealership in Easley, SC. An appointment was
scheduled, and the dysfunction reappeared, only this time they were
busted red handed. They burned the clutch up, then tried to sell me a
clutch, and then two days later bill GM for the same work. Then the
Fixed Operations Director tried to sell me a car and convince me that
HIS mechanics actions were acceptable trouble shooting pracitce. He had
ample opportunity to do the honorable, decent thing. He was politely
informed that HE was not my only option.
Tags: Chevy, Camaro, gets, pounded, by, Chevy, Dealer, GM, Assholes,
Location: Easley, South Carolina, United States (load item map)
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