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Disabled veteran says Big Y supermarket biased; store claims service dog defecated several times

Published: Sunday, August 01, 2010

By LUTHER TURMELLE, Journal Register News Service

Kim Mucha feels dumped on.

And so does Big Y.

Mucha was banned from Big Y Supermarkets’ North Haven location last month after her service dog pooped in the store’s aisles. Mucha claims the ban is a violation of the Americans with Disabilities Act.

Officials at Big Y say Mucha is trying to sully the reputation of the Springfield, Mass.-based company. A spokeswoman said Big Y has a record of fairly treating shoppers with disabilities at all of the chain’s 54 locations in Connecticut and Massachusetts.

“We must be doing something right,” said Claire D’Amour-Daley, a spokeswoman for the family-owned chain.

D’Amour-Daley disputes Mucha’s version of the events that occurred in June and resulted in the Air Force veteran from Wallingford getting a letter from Big Y saying tha

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Added: Aug-5-2010 Occurred On: Aug-1-2010
By: gregory_peckory
In:
News
Tags: disabled veteran, dog, doggy doo-doo, cleanup on aise 2
Views: 7807 | Comments: 11 | Votes: 0 | Favorites: 0 | Shared: 0 | Updates: 0 | Times used in channels: 1
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  • Mucha needs a service dog to help pick things up off the floor.

    But when the dog defecates on the floor, she can clean that up.

    Something doesn't add up here.

    Posted Aug-5-2010 By 

    (4) | Report

  • Stupid woman. Take your shitty dog somewhere else.

    Posted Aug-5-2010 By 

    (2) | Report

  • Sounds like a shitty position to be in no matter which side you choose...

    Posted Aug-5-2010 By 

    (2) | Report

  • this is a very interesting story gregory_peckory!

    Posted Aug-5-2010 By 

    (2) | Report

  • Clean up in isle #4 please.

    Posted Aug-5-2010 By 

    (1) | Report

  • Comment of user 'uschairforcesgt' has been deleted by author (after account deletion)!
  • I am all for showing gratitude and respect to our
    service men and women,especially disabled ones.The
    fact that you are a vet,does not mean that you get
    a free pass for acting like an asshole.If you can't
    take your dog into a store without it shitting all
    over the store,have the groceries delivered.Just tell
    them you are a disabled vet,they will probably give
    you a discount.

    Posted Aug-5-2010 By 

    (1) | Report

  • WHEN HE HIT HER SHE PISSED SYRUP!

    Posted Aug-5-2010 By 

    (1) | Report

  • Bravo! for the supermarket...I'm getting sick to death of everyone else on the planet having to accommodate for others' poor manners, stupidity or ignorance.

    Posted Aug-7-2010 By 

    (0) | Report

    • My service dog would explode first...she wouldnt do that. Sounds to me like someone needs to go to a refresher course. I cant belive the dog was off leash, if it was...shes at fault, not the dog. As a service dog owner it bugs me that parents let thier kids approach a service dog without askings. This happened to me a lot until I switched service dogs, now they leave me and my pit bull alone.

      Posted Nov-1-2010 By 

      (0) | Report

  • Comment of user 'rclark951' has been deleted by author (after account deletion)!