Published: Sunday, August 01, 2010
By LUTHER TURMELLE, Journal Register News Service
Kim Mucha feels dumped on.
And so does Big Y.
Mucha was banned from Big Y Supermarkets’ North Haven location last month after her service dog pooped in the store’s aisles. Mucha claims the ban is a violation of the Americans with Disabilities Act.
Officials at Big Y say Mucha is trying to sully the reputation of the Springfield, Mass.-based company. A spokeswoman said Big Y has a record of fairly treating shoppers with disabilities at all of the chain’s 54 locations in Connecticut and Massachusetts.
“We must be doing something right,” said Claire D’Amour-Daley, a spokeswoman for the family-owned chain.
D’Amour-Daley disputes Mucha’s version of the events that occurred in June and resulted in the Air Force veteran from Wallingford getting a letter from Big Y saying tha
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