A blog post has been circulating today from a woman who wrote a very emotional story about being separated from her child while traveling through a TSA check point. Two things went through my mind after reading her post.
1. As a father of two small children, I empathized with her about the alleged circumstances.
2. As a TSA employee and former TSO, I felt it could not be true -- especially since our policy is that TSA will not ask parents to do anything that would distance them from their children during the screening process.
TSA works daily to achieve the balance of effective security and passenger convenience. We diligently review claims of improper conduct. But when inaccurate passenger accounts are made either via media outlets or on the blogs, TSA works to resolve them and present both sides of the story. In this case, TSA has made the decision to post the CCTV video
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