PORTLAND, Ore. - A 3-year-old boy was left stranded at a MAX platform when a door on the train malfunctioned, separating the toddler from his dad.
The incident happened Monday, Nov. 16 at the S.E. Main Street Station.
According to TriMet, as the boy was getting off the train, he pushed the accessible ramp button on the door, causing it to open and then close again to deploy the ramp. TriMet officials say the door should have reopened but it didn't and the father and son were separated. They are investigating, saying the ramp deployment process may have been overridden by the operator, causing it to be interrupted.
“He (the operator) may have said, ‘Mmm, don’t know that’s needed and may have just stopped that whole process,” says TriMet spokeswoman Mary Fetsch.
A woman who was standing on the platform tried to get the door to open, but couldn't and the train took off
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