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The city's public transit service is investigating what appears to be a driver's expletive-filled rant -- including threats to assault a rider -- that was caught on video and posted to YouTube.
The driver, who isn't shown on camera, can be heard yelling, "If you don't shut your f---ing face, I'm going to stick my fist in it."
The footage, just shy of a minute long, was captured on a cellphone by another passenger who uploaded the clip on YouTube on Thursday.
Alain Mercier, OC Transpo's general manager of transit services, said the transit service is taking the incident seriously.
"Customer relations is always a priority for us and we take this situation very seriously," Mercier said. "... Appropriate action will be taken based on the findings."
According to the YouTube user, the incident took place on bus route 96 as it was heading back to the western suburb of Kanata from the city's downtown core.
"I witnessed quite a few threats by the bus driver before I had a chance to take out the iPhone and get this video," wrote the user. "... it's just me, a mentally ill 20-something male, and the bus driver."
The Youtube user wrote before the driver lay into the man, the passenger was talking loudly on his phone as if it were a microphone and he were a game show host.
This man was saying he "sleeps on the ground, run around with no clothes on, tries to be as spontaneous as possible, that he hates pregnancy and loves nudity," DartPak wrote.
The video clip, with choppy audio, ends with the driver yelling "Shut up! Not a f--ing word, not a sound. When I open that f---ing door, you get out, and you don't say a f---ing word or I'm gonna f---ing kick your f---ing ass."
The young man bolts for the back door and says sorry as he gets off.
A similar incident occurred in February -- also on Route 96 -- when a man who just finished a cigarette boarded the bus.
The driver, caught on video and posted to YouTube, berated the man for smelling like smoke, then unleashed his fury on other passengers.
By: jbpnw
In: Regional News
Tags: bus driver, caught on cellphone video, tape, raw video, swearing, berating passenger, mentally ill
Location: Ottawa, Ontario, Canada (load item map)
Marked as: approved, featured
Views: 21980 | Comments: 183 | Votes: 6 | Favorites: 3 | Shared: 250 | Updates: 0 | Times used in channels: 2
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It's possible that the driver had no idea that he was mentally ill and was just concerned about being able to safely drive the bus without interruption.
Posted Nov-6-2011 BySalmonellalover629 (545.30) 
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(7)
@Salmonellalover629 Are you seriously defending this asshole? If he can't be professional, he shouldn't be driving.
Posted Nov-6-2011 ByCrowNH (173.56) 
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@CrowNH I wouldn't defend the guy. But to all you who think the bus driver is seriously over the line. I think you all should try driving a city bus through heavy traffic for 8 or 10 hours a day, while listening to mentally ill people, drunks, crackheads, and others, ramble incoherently about all kinds of shit.
Plus most all transit systems, have rules against talking to the bus driver while the bus is in motion. This passenger mentally ill or not was probable in violation of that rule, and cou More..
Posted Nov-6-2011 ByKaaaBOOM (486.98) 
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@KaaaBOOM
I'm sure most transit systems have rules about the drivers threatening and swearing at passengers too....
just sayin
Posted Nov-6-2011 ByRusty420 (387.92) 
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@Salmonellalover629 Even if that were the case is it really appropriate to swear, yell, and threaten someone over it? If it were really that bad I'm sure there's some protocol they have for such a scenario and I doubt it's that.
Posted Nov-6-2011 ByJayJayJames (4.30) 
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@JayJayJames You speak as if the driver is a robot. He's only human. I don't understand people who watch this video and come to the conclusion that his swearing is more important than the fact that a passenger is putting everyone on the bus at risk by not leaving the driver alone. How is the bus driver supposed to drive a bus, asses a persons mental state and follow these so called procedures you talk of all at the same time? You know how many different professions you're expecting him to do at More..
Posted Nov-6-2011 BySalmonellalover629 (545.30) 
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(3)
In Ottawa everybody's retarded.
Posted Nov-6-2011 ByDave556 (2006.56) 
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which one again, was the mentally ill one??
Posted Nov-6-2011 Bygeoleojoh (274.04) 
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(6)
The mentally ill guy did say sorry as he got off...and this driver should look for another line of work if he can't accept that noise and other annoyances are a part of riding public transit.
Posted Nov-6-2011 Bysakb (8792.40) 
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(6)
i would like to hear what the guy said to the driver....
Posted Nov-6-2011 ByKONGER (221.90) KONGER View Channel Send Message
(5)
I think he´s just depressed ....i mean look at him he´s a bus driver.
Posted Nov-6-2011 ByCoshii (42.50) Coshii View Channel Send Message
(4)
anyone who drives any form of public transport is always a cunt
Posted Nov-7-2011 ByBeck004 (125.50) 
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so what was the problem? they guy wouldn't shut up, i would have done the same thing...good thing he didn't beat him up
Posted Nov-7-2011 Byvlad1984 (40.04) 
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@vlad1984 you look gay. You prob would have fingered his ass too. Just saying.
Posted Nov-7-2011 Bythe_truth (68.00) 
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The union will take care of this guy... Maybe a promotion or something along those lines.
Posted Nov-6-2011 Byd38 (32.70) d38 View Channel Send Message
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wow! wtf was he thinking? on a public bus talking like that? everyone has video cameras today. not cool!
Posted Nov-6-2011 Byfobfob77 (14497.32) 
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I wonder if the mentally ill man was harassing the driver or acting aggressive to other passengers etc...
Posted Nov-6-2011 ByAmeriCanadian (41.82) AmeriCanadian View Channel Send Message
(3)
what a dick hole!! He will the riding the bus to job interviews when he gets fired!!
Posted Nov-7-2011 Bysullyscurve (114.70) 
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I'll keep my car thank you.
Posted Nov-7-2011 Byklingonradar (14.50) 
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this video is not even worth commenting on... it's F-ing lam
Posted Nov-6-2011 Bymarypoppinsonheroin (422.30) marypoppinsonheroin View Channel Send Message
(2)